Frequently Asked Questions (FAQ)

Frequently asked questions are summarized in an FAQ format.

About the Sample

Can I have my sample back?

Everything that can be returned will be returned.
Samples processed at MST will be stored for one year and then disposed of appropriately.

Where should I send a sample?

Please send it to MST Tokyo Headquarters.
Please refer to "Location" for the address.

Do you recieve a sample parcel on Saturdays, Sundays and holidays?

On Saturdays and Sundays, your package will be left at the delivery company's office and we will receive it the next business day. Please consult us in the case of holidays and New Year holidays.

How do you fix a sample?

Examplescan be found here. For more information,please contact us at"Contact Us"

How much of a sample do I need to send to you?

It depends on the analysis method and purpose.Please contact the person in charge or the "Contact Us".

About the Analysis

What kind of analytical methods do you use?

Please refer to the list of analysis methods.

How long does it take to get results after a request?

It takes 4 days for the SIMS and 5 days for the TEM (except for special specifications) to issue an electrical preliminary report.


I am concerned because the sample is a confidential matter.

Don't worry, we are ISO27001 compliant and manage your confidential information properly. For more details, please refer to the Terms and Conditions of Contract for Analysis and Evaluation.

Is it possible to enter into a confidentiality agreement?

It is possible. Please contact the person in charge or the"Contact Us".

About Ordering

How do I request an analysis?

First of all, please contact us at"Contact Us". Click here for the flow of your request.

How much does your analysis cost?

It depends on the content of the analysis. First of all, please contact us at"Contact Us".

Do I need to apply for the analysis on the predetermined application form?

If you use your original format, please describe your request as much detail as possible (you can also use "our format").

In what form can I get a quotation?

Basically, it will be a PDF file, which will be sent as an attachment by email. Please let us know if you need a file with a red ink stamp.

How do I pay for the fees?

Payment will be made in advance or at the end of the month following the reporting month. Please make a transfer to the designated account. For more information, please contact us at"Contact Us".

Is it possible to make a request for analysis as an individual rather than a corporation?

We apologize for the inconvenience, but we are limited to transactions between corporations.

About MST

Do you have an ISO certification?

Please refer to our commitment to ISO.

Consultation and application for analysis

Our knowledgeable sales representatives will propose the most appropriate analysis plan.
Please feel free to contact us for a quote on the cost of your analysis.
For consultation and application, please use the inquiry form or call us.

Inquiry Form

Contact Us